Shipping policy

We are committed to delivering your home décor products safely and efficiently. Please review our shipping policy for information about order processing and delivery.

Order Processing

Orders are generally processed within 1–3 business days after confirmation.
Orders are not typically processed on Sundays or public holidays.
You will receive an order confirmation after successfully placing your order.

Shipping and Delivery

Estimated delivery time is 5–10 business days after dispatch, depending on your location.
Deliveries to remote areas may take additional time.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free shipping offers will be mentioned on the website or at checkout.

Order Tracking

Once your order has been shipped, tracking details will be shared through email, SMS, or another available communication channel, where tracking is supported.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other order details are accurate before completing your purchase. We may not be able to change the shipping address once the order has been dispatched.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos or videos of the product and packaging so we can review the issue and assist you.

Delayed or Undelivered Orders

If your order has not arrived within the estimated delivery period, please contact our support team. We will help you check the shipment status with the delivery partner.